The Power of "Thank You"

This week, I received a sincere thank you and it did me well. It was a simple acknowledgment, yet it carried weight. It reminded me of how powerful those two words can be. But I also remember other situations where saying “Thank you” wasn’t so easy—times when feedback felt unfair, when criticism stung, or when I wanted to explain myself instead of just receiving what was said. 

Our natural instinct wants to React, Defend, Justify

Imagine your manager or a co-worker tells you, “I was expecting this presentation on my desk yesterday.What happened?” The instinctive response for most of us would be:

• “I was waiting on data from another department.”

• “I had too many things on my plate.” (grrrr…)

• “oh, I really thought the deadline was today.”

Each of these responses—though maybe valid—creates a push-pull dynamic. It invites further debate, increases tension, and, more often than not, makes the conversation feel like a battle of explanations.

Now, imagine responding with: “Thank you for bringing that up.”

• a genuine, open, and grounded thank you. 

• a thank you that neither contracts in defense nor expands in over-explanation. 

• a thank you that acknowledges the other person’s experience and leaves space for reflection rather than reaction.

When we defend, we send a subtle (or not-so-subtle) message: “I need you to understand why I’m right.” But when we simply say “Thank you,” we send a different message: “I hear you. I value this interaction. I’m open to learning.”

Saying “Thank you” doesn’t mean we agree. It doesn’t mean we are at fault. It doesn’t even mean we won’t later offer context if needed. But it removes resistance from the moment and creates a bridge instead of a wall. It connects!

Choosing “Thank you” is choosing power—not power over the other person, but power over our own reactions and the way we shape the moment. And that power, in turn, transforms not just us, but those we engage with.

The person giving feedback suddenly feels seen, respected, and validated—without us having to affirm or deny their point. And in doing so, we allow the conversation to become productive rather than conflicting.

Change your habits through practice in little steps and try to apply this in real life, In everyday moments:

• Honey: “You forgot to pick up the groceries again.”

• Your response: “oh, Thank you dear for reminding me.”

So, the next time you find yourself in the heat of feedback or conflict, try it. Just say, “Thank you.” And see what happens 😊 And if you need help to transform difficult conversations and being present in those moments that challenge you most in your career, I am happy to help!

I am a senior career coach and my aim is to build career confidence, help unstuck and breaking habits holding us back from pursuing career success and happiness. Are you seeking some clarity in your career, get in touch with me: https://calendly.com/talentspots/careerclaritycall